Ubong Nkanta
Customer experience transformation leader integrating governance, quality management and customer experience strategy across banking, fintech, healthcare and technology. Applies multi-market expertise to improve operations, onboarding and customer value through customer-focused processes and data-informed growth initiatives.
19 years of experience
$180per 1-hour call
Book a sessionAbout
Ubong Nkanta is a customer experience and transformation leader with experience across banking, fintech, healthcare and AI. Nkanta previously led Customer Experience Management for UBA Group across 20 African countries and international operations, following senior CX, quality management and growth roles at Hygeia HMO, Interswitch and Diamond Bank.
What to expect
- A clear view of customer experience across banking, fintech, healthcare and AI
- Practical guidance on customer experience management across African and international operations
- Insights from customer experience, quality management and growth roles
- Support for customer experience transformation across organisations
A 1-hour video call, booked through TailoredIQ